Sales Quality Assurance Officer
- Titul ofertei
- Sales Quality Assurance Officer
- Nivelul carierei
- Middle-level (peste 3 ani)
- Denumirea firmei
- ING Asigurari de Viata
- Domeniu
- Tara
- Romania
- Oras(e)
- BUCURESTI
- Data introducerii
- Vin 08, Octombrie 2010
Descrierea firmei
ING Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees. ING Romania covers 62 cities through its bank branches and life insurance agencies and employs about 900 full-time staff, also benefiting from a network of 2,000 life insurance consultants. ING Life Insurance entered the Romanian market in 1997,since 1999 being the leader of life insurance market.ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people. This is why we put a continuous effort in recognising and attracting talent and further developing our human capital. ING core values represent the fundamental beliefs and the basics of our way of doing business: Integrity, Entrepreneurship, Professionalism, Responsiveness and Teamwork. We try to identify them in each and every employee
Descrierea postului
-Performs the audit within the sales agencies – according to the Internal Sales control procedure -Identifies the associated business processes, risks and defaults -Makes assessments and recommends (agency and region level) the appropriate actions for sales process improvements/ strengthening;-Provides the management weekly with reviews and reports on the control status -Performs special investigations from or upon the management’s request;-Notifies the special risks and provides recommendations regarding sales process efficiency improvement; -Together with sales management define the project plan of the implementation sales process-Ensures recommendation/special agreements are being followed up in the agencies-Reports the status of progress to sales management(keep the RMs also updated) and if needed, to escalade main issues to sales management-Participates at continuous improvement and development of the control tools-Draws up the control report related to the checked area of each agency and region, in compliance with the standard format-Prepares the file with all documents, in compliance with the Internal sales control manual
Cerinte
-University degree -Prior expertise in a consulting company (3 years dealing with process control and improvement, internal audit)-PC knowledge – medium ( Microsoft Office- Excel, Word, Access, Power Point, Outlook)-Driving license B-Travel availability (3 weeks a month)-Detailed understanding of sales environment-Project management skills-Customer-oriented-Result-oriented -Attention to details -Written communication skills-Learning and investigation ability
Oferta (bonusuri, beneficii):
